Privacy Policy

Victoria Rose Aesthetics ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This policy explains what we collect, how we use it, and the choices you have. We handle personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and, for personal health information, Ontario's Personal Health Information Protection Act (PHIPA).

Information We Collect

Depending on how you interact with us, we may collect:

• Contact details such as your name, email address, and phone number.
• Appointment and booking information you provide when you request a consultation or treatment.
• Health and treatment information you share so we can plan and deliver care safely.
• Payment information, which is processed by our third-party payment and financing providers.
• Website usage data, such as pages visited and general analytics, collected through cookies and similar technologies.

How We Use Your Information

• To book appointments and provide the treatments and services you request.
• To respond to your inquiries and send information you have asked for.
• To maintain accurate clinical and account records.
• To improve our services and your experience on our website.
• To meet our legal, regulatory, and professional obligations.

Consent

By providing your information and using our services, you consent to the collection and use of your information as described in this policy. You may withdraw your consent at any time, subject to legal and clinical record-keeping requirements, by contacting us using the details below.

How We Share Information

We do not sell your personal information. We share it only with trusted service providers who help us operate, such as our booking platform, payment and financing providers, and email or analytics services, and only as needed to provide our services. These providers are required to protect your information. We may also disclose information where required or permitted by law. Personal health information is handled in accordance with PHIPA.

Cookies and Analytics

Our website uses cookies and similar technologies to understand how the site is used and to improve your experience. You can control or disable cookies through your browser settings, though some features may not work as intended if you do.

Retention and Security

We keep personal information only as long as necessary to provide our services and to meet legal and professional record-keeping requirements, after which it is securely destroyed or de-identified. We use reasonable physical, technical, and administrative safeguards to protect your information against unauthorized access, use, or disclosure.

Your Rights

You have the right to access and request corrections to the personal information we hold about you, subject to applicable law. To make a request or ask a question about your privacy, please contact us.

Contact Us

Victoria Rose Aesthetics
1870 Altona Rd, Unit A, Pickering, ON L1V 0E4
Phone: (905) 903-3300
Email: info@victoriaroseaesthetics.ca